Keyboard
The on-screen keyboard does not appear
Android often hides the on-screen keyboard when a scanner is connected because the scanner identifies itself as a physical keyboard.
- Open the tablet’s Settings app.
- Search Settings for “physical keyboard” or “show on-screen keyboard.”
- Turn on the option to show the virtual keyboard while a physical keyboard is connected.
- Return to CryoIndex and tap a text field.
Paths seen on common Android tablets
Android manufacturers move this setting, so the device maker matters at least as much as the Android version.
- Samsung Galaxy tablets: Settings → General management → Physical keyboard → turn on Show on-screen keyboard.
- Many stock-Android tablets: Settings → System → Keyboard → Physical keyboard → turn on Use on-screen keyboard.
- If neither path exists, use Settings search for physical keyboard, virtual keyboard, or on-screen keyboard while the scanner is connected.