Privacy
Your inventory stays with your lab.
Last updated August 22, 2026
CryoIndex is published under the developer name CryoIndex Labs and is designed as an offline Android application. It does not require a CryoIndex account, and we do not receive the inventory stored in the app.
Information stored by the app
Vial records, cell information, storage locations, user names selected by the lab, activity history, liquid-nitrogen fills, settings and lab branding are stored in the application database on the tablet. CryoIndex does not upload that database to us.
Backups, imports and exports
Files leave the app only when a user chooses a destination or shares them through Android. The lab controls where those files are stored. A cloud-storage provider, email application or removable-storage service selected by the user may process the file under its own privacy terms.
Camera and barcode scanning
Camera permission is used to decode vial barcodes. Frames are processed on the device and discarded; CryoIndex does not save or upload camera images. Hardware scanners act as keyboards and send their result directly to the active field.
Optional purchase
If the optional Pro unlock is purchased, Google Play processes the transaction under Google’s terms. CryoIndex receives only the purchase or entitlement information needed to provide and restore the unlock. We do not receive payment-card details.
This website
This website does not use advertising trackers or set its own analytics cookies. Cloudflare and Hostinger may process ordinary connection information such as IP address, browser details and request logs to deliver, protect and operate the site under their own privacy terms and retention practices.
If you contact a CryoIndex email address, the message and reply address are processed through Proton Mail. We retain routine correspondence only as long as reasonably needed to answer the request, document its resolution, prevent abuse and meet legal obligations. Do not send inventory backups or spreadsheets containing lab data unless specifically requested.
How long information remains
The working inventory remains on the tablet until someone deletes application data or uninstalls CryoIndex. Backups and exports remain at their chosen destinations until the lab deletes them. Purchase records are retained by Google under Google’s policies. Website security logs and support correspondence are retained according to the purposes described above and the practices of the service handling them.
Deleting data
Uninstalling CryoIndex or clearing its application data removes the working database from that tablet. Backups and exports remain wherever the lab previously saved them and must be deleted there separately. You may ask us to delete support correspondence; we will do so unless retaining it is reasonably necessary for security, legal or recordkeeping purposes.
Contact
Questions about this policy can be sent to privacy@cryoindex.app.