Terms of Use
A dependable tool still depends on dependable practice.
Last updated August 22, 2026
These terms apply to the CryoIndex Android application and the CryoIndex website. CryoIndex is published under the developer name CryoIndex Labs. By using CryoIndex, you agree to these terms on behalf of yourself or the laboratory or organization that authorized your use.
What CryoIndex provides
CryoIndex helps laboratories record cryogenic cell inventory, physical storage locations, activity history, liquid-nitrogen fills, audits, backups, exports and reports. It is an inventory and recordkeeping tool. It is not a substitute for physical labels, laboratory procedures, training, safety controls or independent verification of a specimen’s identity and location.
No compliance certification
CryoIndex may generate Audit & QA reports and preserve information useful during internal review. The app and its reports do not certify compliance with GLP, GMP, ISO, FDA, institutional or other regulatory requirements. Whether a laboratory’s records and procedures satisfy a particular standard depends on its own configuration, entries, controls and review.
Your records and responsibilities
You are responsible for the accuracy of information entered into CryoIndex, deciding who may use the tablet, checking records against physical inventory when appropriate and maintaining current backups outside the tablet. Before relying on an import, export, restore or report, review its preview and result.
Local data and backups
The working database is stored on the device. CryoIndex does not operate a cloud inventory service and cannot recover a database that was never backed up. Uninstalling the app, clearing its data, losing the tablet or replacing it without a usable backup may permanently remove the working inventory. You control the destinations, access and retention of files you export or back up.
Using CryoIndex
You may use CryoIndex for lawful internal laboratory or organizational work, subject to these terms and the rules of the store through which you obtained it.
Free and Plus features
The free app provides a complete inventory for one dewar, including its activity history, import, export, backup and restore functions. An optional one-time CryoIndex Plus purchase adds support for more than one dewar, Audit & QA reports and the optional admin PIN. The price and purchase terms shown by Google Play control the transaction. Google Play handles payment, receipts and eligible refund requests under its policies. Google Play purchase restoration may require the same store account and an internet connection. A complete CryoIndex backup also preserves that lab’s Plus unlock when restored for replacement or disaster recovery; it does not synchronize separate tablets or create a shared live inventory.
Updates and compatibility
We may correct, improve, add or remove features in later releases. Device software, store rules and third-party components may also change. Keep a current backup before installing an update or moving to another tablet. We do not promise that every device, operating-system version, scanner, printer, storage provider or file produced by another program will remain compatible indefinitely.
Important limitations
CryoIndex is an inventory and recordkeeping tool, but software, tablets, scanners and files can fail. Keep physical labels, follow your laboratory’s procedures, verify important records and maintain current backups outside the tablet. To the extent permitted by law, CryoIndex and its developer are not responsible for losses caused by inaccurate entries, device or file failure, missing backups or use outside the app’s intended purpose. Nothing in these terms limits rights that applicable law does not allow us to limit.
Changes to these terms
We may update these terms when CryoIndex, its purchasing model or applicable requirements change. The date above identifies the latest version. Material changes will be reflected on this page before or when the corresponding app change is released.
Contact
Questions about these terms can be sent to support@cryoindex.app.