App version and updates
Updating CryoIndex safely, online or offline
An update keeps the lab’s records, but save a backup outside the device before one can arrive. On a device that is online, the Microsoft Store and Google Play install updates by themselves; a device kept offline does not update until someone updates it.
- Open Settings → Data → Back up or restore and save a backup to a USB drive, a removable card or an approved shared drive. The button reads Save a copy or Save backup, depending on the version.
- Check that the .cix-backup file is at that destination, not only in a Downloads folder on the device.
- Note the version, build and database schema shown at the bottom of Settings.
- Let the update install over the app that is there. Never uninstall CryoIndex to update it: uninstalling can remove the working lab, and the automatic copies kept on the device with it.
- Open CryoIndex and check several known vials, their positions and the lab members before work resumes.
- Update every device before moving a backup between them. An older CryoIndex refuses a backup made by a newer one, and nothing is changed when it does.
Microsoft Store (Windows)
- Store updates can install automatically while the PC is online. The Store offers a temporary pause of app updates, not a way to turn them off for good.
- So save the backup before an update is likely to arrive, not after it has. An update can also be installed by hand from the Store’s Library.
Google Play (Android)
- Play updates apps automatically unless its Auto-update apps setting is off, or automatic updates are turned off for CryoIndex on its own page in Play.
- With automatic updates off, Play normally waits for someone to update the app by hand. Google notes that a critical security update can still install on its own. Save the backup first.
A device kept offline
- A tablet or PC with no network never updates itself, which is a reasonable way to run a lab instrument. When the lab decides to update it, the same order applies: backup first, then the update, then the checks.